Marshall Center credit union closed until May
New renovations at the USF Federal Credit Union in the Marshall Student Center will change more than aesthetics come late May.
The MSC branch location closed its doors Friday to undergo a complete overhaul that will significantly alter the current layout, technology and day-to-day functions.
“We’re really excited because this is going to be a different concept than the traditional credit union where you walk into a branch and there’s a teller line,” said Deborah Clark, who is the credit union’s chief marketing officer. “There’s more technology and more self-service.”
Once renovations are complete, Clark said students will be able to come into the branch and sit at a computer kiosk to watch educational videos about finances — topics will range from how to budget to how to buy a car or first home.
The new aesthetic aims to be modern, featuring a stylistic revamp with plans to include lots of glass and cutting-edge technology. Clark said the credit union is being redefined into an experience reminiscent of an Apple store.
The staff is being revamped too, replacing current credit union staff with students enrolled in the USF Muma College of Business.
The credit union and the College of Business will work together to begin training students to work the credit union in Fall 2015, eventually transitioning into a completely student-run facility like the one at Georgetown University — the largest student-run credit union in the country.
“We’re working with (the) College of Business to develop curriculum where students will get course credit for working in the branch,” Clark said. “The goal is that once the students go through the training with the credit union, they’ll come out as a universal service representative, an individual who can be a teller, work with cash and fill members needs.”
Credit union jobs will be paid positions, according to Clark.
Until the credit union reopens its doors, MSC Director Sujit Chemburkar said credit union ATMs would still be available at two locations in the MSC, at and near Einstein’s Bagels.
In the meantime, Clark said students could walk a few minutes north of the MSC to the main branch location on USF Palm Drive.
The main facility is expected to eventually become a student-run facility, but no plans for renovations are currently scheduled.